Uh-oh, steak-o.
Gotta admit...this review is pretty weak. Did you take a picture and email it to us to submit a complaint or inquiry? Did you call and leave a voicemail for us to respond. Are there any details to support the claim? Was there any way for us to rectify this? No, no, no and no.
Also...what about the meat itself? Does the 1 star reflect the quality of steak you cooked or just that you think you got NY Strips instead of Ribeyes?
By all means, leave your opinions here (I post every review) but at the very least provide something substantial if you're going to give 1 star. I'm sad to have disappointed you but next time would appreciate the opportunity to change/improve/fix before the bad review.
Cheers
Tony